Active order
Resume claim
Continue item delivery
Return to the live claim page for your most recent order.
How can we help?
Find your delivery status, resolve common order issues or contact support.
Contact
Send email
Email support
Include your order number and a short description of the issue.
Quick help
Common questions
Keep the claim page open. It changes automatically when an admin assigns the delivery bot to your order.
Enter your unique Roblox username, not your display name. You can confirm the account using the avatar headshot before continuing.
Direct joining requires a Roblox account marked 13+ with completed age verification. Use Friend Bot to Join when those requirements are not met.
No. MM2Mart only needs your public Roblox username. Never send your Roblox password, security code or session cookie.